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Confidentiality

We guarantee you that we will treat all information that comes to our attention as a result of an interpretation or translation assignment as absolutely confidential. We are bound to secrecy regarding all facts that are disclosed to us in connection with our activity for you. We will only pass on such information if you give your written consent to this or we are obliged to do so by law or under an official / court order.

We also oblige third parties that we involve in carrying out a job to observe this principle in accordance with the scope of our general terms and conditions.

We cannot guarantee absolute confidentiality when transmitting texts and data between you and us electronically due to the possibilities of external interference. If stricter confidentiality obligations have to be observed when processing certain documents, you are obliged to notify us of these requirements in writing when placing the assignment. Please state them precisely and make available the programmes, codes and password to be used to us – if required.

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